Terms, refunds and privacy

Last updated 11 November 2026. Seller: Lambertjade Limited Company, P.O. Box 665, Hutto, TX 78634, USA. Call-Back Kit™ and the phone-and-arrow logo are trademarks of Lambertjade Limited Company.

What you are buying

A PDF you download. Your download link works for 365 days, so save the file when you get it. You may print as many copies as your own household or your own business needs. You may not resell it, post it online or hand it out to other organizations. Groups can email us for a license. You must be 18 or older to buy.

What it is not

The kit is general safety information. It is not legal, financial, security or insurance advice, and it is not a monitoring or protection service. No method prevents all fraud. You are responsible for how you use it and for your own money decisions.

The core steps follow public guidance from the U.S. Federal Trade Commission and the FBI. We are not connected with or endorsed by any government agency.

Refunds

If the kit is not right for you, email hello@hangupcallback.com within 30 days of buying and tell us what did not work. We will refund the full price to the card you paid with.

Our liability

To the extent the law allows, our total liability for anything connected with the kit is limited to the price you paid for it.

Privacy

When you buy, Stripe, our payment processor, collects your payment and billing details. We never see your full card number. We keep your email address, what you bought and when, so we can deliver the kit, answer you, handle refunds and keep our tax records.

Two other companies handle this information for us: Resend sends the download email, and Netlify hosts this site and, like most web hosts, records basic technical details such as your IP address. We do not sell your information and we do not use it for advertising.

We do not ask for, and you should never send us, your family code word. To see or delete your information, email us.

Governing law

Texas law governs these terms. Any dispute will be handled in the state or federal courts serving Williamson County, Texas. This does not take away rights that the consumer law of your own state gives you.

Contact

hello@hangupcallback.com
Lambertjade Limited Company, P.O. Box 665, Hutto, TX 78634